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Toll Free 866-668-6714

Shipping Information

International Shipping is Now Available! We have partnered with Bongo International to service our customers Worldwide! click here for more details and how to sign up.

Orders are processed and shipped Monday through Friday. All orders received on weekends or after 12:00 noon Central Time on weekdays may be processed the following business day. Orders may take up to 2 business days to process upon receipt of order.

Shipping Rates

Shipping prices listed are for packages of average size and weight shipping to the contiguous 48 United States. Shipments to other destinations and shipments of large, oversized or heavy items may incur additional shipping charges, and may not qualify for UPS 3-Day Select, UPS 2nd Day Air or UPS Next Day Air shipping.

Standard Shipping

When you choose Standard Shipping we will ship your order via UPS Ground or US Postal Service, depending on the size and number of items in your order.

Order SubtotalStandard Shipping
up to $29.99 $7.95
$30.00 - $49.99 $9.95
$50.00 - $74.99 $11.95
$75.00 - $98.99 $12.95
$99.00 and up FREE!*
*FREE shipping does not apply to oversized or overweight items.

Quick Shipping

Need your order faster? We offer UPS 3-Day Select**, UPS 2nd Day Air** or UPS Next Day Air** for quick shipping. Rates for these shipping methods are caculated based on item weights and the current daily rates from UPS. Some items may not be eligible for these shipping methods, including but not limited to: oversized items, flammable/hazardous items or items that ship direct from the manufacturer.

**3-Day Select, 2nd Day and Next Day Air orders must be received by 12:00 noon Central Time (Monday through Friday) to be shipped on the same day.

Delivery

UPS delivers orders Monday through Friday (for example, Next Day Air orders shipped on Friday will arrive the following Monday). Next Day Air and 2nd Day Air orders can be delivered on Saturday by special request, and will incur additional shipping charges. For delivery on Saturday, please contact us via phone or email. Orders shipped via US Postal Service are delivered Monday through Saturday.

Oversized and Heavy Items

Oversized and heavier items may be subject to additional shipping charges, and may not qualify for 2nd Day or Next Day service. Some oversize items, such as Furniture and Easels, due to size and weight limitations may not be able to ship via UPS. These items may have to be shipped via alternate methods, such as truck shipment. Truck shipments deliver to curbside or loading dock. Additional shipping charges may not appear during checkout. If your order requires any additional shipping or handling charges, you will be notified for approval before your order ships.

Flat Files

Flat Files, due to their size and weight, must be shipped via freight truck. Shipping times are longer for flat files. Additional shipping charges will apply. Freight truck shipments deliver to curbside only; lift gate or inside delivery will incur an extra charge. We will contact you with the additional shipping cost and any shipping options for your approval before your order is processed. SMI Birch and Oak Flat Files are custom made per order and ship directly from the manufacturer. Please allow 4-6 weeks for delivery.

International Shipping Now Available!

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address (not a P.O. Box).
Enter the Bongo address as both your BILLING and SHIPPING Address.
Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
Once the order is completed, finish your verification process with Bongo.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:

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