Orders are processed and shipped Monday through Friday. Due to high demand orders may take up to 2-3 business days to ship for products that are in stock. Out of stock items will be canceled if we cannot ship in 7 days or less.
Orders shipped via UPS are delivered Monday through Friday. Orders shipped via US Postal Service are delivered Monday through Saturday.
Our Standard Shipping prices are for packages of average size and weight shipping to the contiguous 48 United States. Shipments to other destinations and shipments of large, oversized or heavy items may incur additional shipping charges, and may not qualify for our Standard Shipping rates, UPS 3-Day Select, UPS 2nd Day Air or UPS Next Day Air shipping. School and Class Kits that are shipped are not eligible for our Standard Shipping rates. Other exceptions may apply.
Curbside Pick Up
Choose your pick up store when you check out. You can choose your preferred pick up date during checkout, however due to high order volumes at this time, we may not be able to honor all chosen pick up dates. We will notify you when your order is ready. When you arrive for pick up, call the store to let us know you are ready to pick up your order.
Local Courier Delivery
If you need your order delivered more quickly, local delivery via courier is available for shipping addresses within approximately 10 miles of our stores.
When you choose Standard Shipping we will ship your order via UPS Ground, US Postal Service or other shipping carriers, depending on the size and number of items in your order.*Subtotal after any shopping cart discounts are applied.
**FREE shipping does not apply to oversized items, overweight items or school & class kits.
Always Free Shipping Items
Faber-Castell Fine Writing items $20 and above, all Daniel Smith Extra Fine Watercolor sets and open stock 15ml tubes, and Winsor & Newton Series 7 Brushes receive free standard shipping in any quantity or combination. Our regular shipping rates will apply if other additional items are added to the cart, or if one of our quick shipping methods is used.*Faber-Castell Fine Writing, Daniel Smith Watercolors and Winsor & Newton Series 7 Brushes are sold at the lowest possible price and are not eligible for additional discounts.
Due to the current volume of orders, we temporarily can't offer UPS expedited shipping methods. We apologize for any inconvenience.
Oversized and Heavy Items
Oversized and heavier items may be subject to additional shipping charges, and may not qualify for 2nd Day or Next Day service. Some oversize items, such as Furniture and Easels, due to size and weight limitations may not be able to ship via UPS. These items may have to be shipped via alternate methods, such as truck shipment. Truck shipments deliver to curbside or loading dock. Additional shipping charges may not appear during checkout. If your order requires any additional shipping or handling charges, you will be notified for approval before your order ships.